Returns & Exchanges

At PinkyParadise, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a hassle-free return and exchange process within 14 days of receiving your order.

Return Process

• 1.
  Request Authorization

  Contact our customer support team with your order number and photos of the items to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Ensure the products remain unopened, in their original packaging with all seals intact, and include your RMA number inside the box.

• 3.
  Ship the Items

  Send your return package via a trackable shipping service to our warehouse address provided during the authorization step.

• 4.
  Refund Processing

  Once our team inspects the returned items, we will process your refund or exchange within 7-10 business days to your original payment method.